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Privacy Policy

We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We do not sell, trade, or otherwise distribute your personal information to others. We may use it to tell you about changes in our services or about special offers we think you'll find valuable.
 

The GetFramed Privacy Policy describes how we use and protect your customer information. We believe that protecting your privacy is an integral part of the customer service we provide to you.


GetFramed protects your privacy through the following policies, practices, and procedures:

1. We are committed to protecting the security and integrity of customer information through procedures and technology designed for this purpose.

  • We limit employee access to customer information to those who have a business reason to know this information. Employees are required to honor our code of conduct, which includes standards to protect customer confidentiality.
  • We maintain policies and procedures covering the proper physical security of workplaces and records.
  • Our physical, electronic, and procedural safeguards meet or exceed federal standards regarding the protection of customer information.
  • We do not share your details with any other third parties.

2. We collect and maintain customer information as part of your purchasing activity.

In the course of serving you, we collect information about you from a variety of sources, such as:

  • Information you provide to us directly as part of your purchasing experience.
  • Information we receive from an outside merchant and credit card processing company.
  • Information captured through the use of cookies, direct responses provided by you, and or related technical information used for diagnostic and performance analysis.
  • Information captured passively through the use of computer and software based IP location tracking, ISP source tracking, and or similar types of related networking and traffic based information.
  • We do ensure that any data collected and maintained as part of any purchasing activity is collected, protected and segregated in a fashion that precludes any ability to use said data for any additional purchases without your direct participation.

3. The customer information we collect is used specifically and only for the purpose of processing your purchase activities and or related to confirmation and verification of those purchase activities.

Information may be used for a number of purposes, such as:

  • To protect your accounts from unauthorized access or identity theft.
  • To process your requests for clarification and or confirmation of specific orders.
  • To service your requests for returns and or modification of active or past orders.
  • To keep you informed about activity specific to you.

4. We do not share customer information with outside parties who may wish to market their products to you.

We may disclose the information we collect, as described above, with nonaffiliated third parties that are acting on our behalf, or as permitted by law, including:

  • Companies that perform support services for us, such as data processors, technical systems consultants and programmers, or check printers.
  • Companies that help us market products and services to you, conduct surveys or provide marketing research.
  • Government entities, courts or other entities (in response to subpoenas and other legal processes), or those with whom you have requested us to share information.

5. Important contact information for current customers.

We absolutely take the significance and importance of our customers privacy as one of our most important responsibilites and welcome any and all questions and or concerns you may have regarding your privacy.  Please feel free to contact us with any and all questions and or concerns you may have.

 

Any and all concerns and or questions regarding your privacy and or any other concerns can be addressed by contacting one of our customer service representatives at

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

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  • Email: info@getframed.com.au
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